The Coverage You Want.
The Answers You Need.
Your health is your most important asset. That’s why your employer has partnered with Retiree Health Access® (RHA®) to help you protect that asset by offering you high quality health care options. As a retiree, you may be eligible to participate in an RHA plan provided by Aetna, an innovative leader in the health care industry. With this plan, you can have access to benefits designed to help you manage your health care needs throughout your life. RHA is easy to understand and is offered at affordable rates. Most important, it’s easy to use. Now you can do more than just retire. You can relax.
Q. Why should I choose RHA?
Your employer has partnered with RHA to provide this option for former employees. You can get important additional medical and prescription drug benefits at affordable rates from Aetna, one of the leading health care providers.
Q. Am I eligible for an RHA plan?
As long as you are no longer a full- or part-time employee, you are eligible to join. If you are 65 or older, you must also be enrolled in Medicare Part A and be enrolled in and paying your monthly Medicare Part B premium.
Q. Am I eligible for Medicare?
Q. Am I eligible for a Medicare low-income subsidy?
You can contact Medicare at 1-800-633-4227 to see if you qualify for a low-income subsidy.
Q. Do I give up my Medicare coverage by enrolling in an RHA plan?
No, if you enroll in a Medicare plan option offered by Aetna, we will provide all your Medicare covered benefits, plus you may get additional benefits as long as you are entitled to Medicare Part A and continue to pay your monthly Medicare Part B premium.
Q. I already have a Medicare supplement plan. Why should I change?
You may get more benefits and could pay a lower monthly premium. Plus, with an RHA plan, you may be able to continue to use your doctor and other health care providers.
Q. I am eligible for Medicare and do not use prescription drugs, so I prefer
a lower cost plan. If my prescription drug needs change, can I change
plans later?
Yes, you will be able to change your coverage options on an annual basis or if you qualify for a special election period.
Q. How will I know if my doctor participates in the plan?
To find a doctor in the Aetna Medicare network, visit DocFind® at
www.aetna.com/docfind/custom/rhagroup or call a representative to help you at 1-800-891-6779, 7 days a week, 8 a.m. to 8 p.m.
Q. What if my doctor is not in the plan?
Your doctor can call Aetna at 1-800-248-9236 to learn about joining our network.
Q. Can I get medications filled when I’m traveling or away from home?
You can get covered prescriptions filled at any of our 60,000 pharmacy locations nationwide. You can also use mail order prescription services for maintenance medications. If you are taking a trip, you may request extra medication in advance or have additional medication shipped to a temporary address.
Q. When am I eligible to enroll with RHA?
You have 90 days from your retirement date to enroll in RHA.
Q. Can I delay enrolling?
Yes. But you may have to provide proof of continuous group coverage and late enrollment penalties may apply.
Q. When does my coverage go into effect?
Your coverage goes into effect the first of the month following receipt of your completed enrollment form and once CMS confirmation has been received.
Q. Is there someone I can call for help?
Just call 1-866-643-8742 Monday through Friday, 8 a.m. to 9 p.m., Eastern Time TTY/TDD 1-800-325-4591. Our trained customer service specialists are available to assist you. Or you may go to www.RHAGroup.net if you prefer online service.
This material is for informational purposes only. This communication does not include all provisions of the plans described. Eligibility rules apply for all plans. Retiree Health Access reserves the right to change or terminate benefit plans at any time.
Retiree Health Access® and RHA® are registered trademarks of the Health Care Policy Roundtable, LLC. Used under license with Health Care Policy Roundtable. All rights reserved.
Health insurance plans are offered by Aetna Health Inc., Aetna Health of California Inc. and/or Aetna Life Insurance Company. Plans contain exclusions and limitations.
Care Within Your Reach is a service mark of the Health Care Policy Roundtable, LLC. Used under license with Health Care Policy Roundtable.
All rights reserved.
Product availability may vary by state.
Benefits coverage is provided by Aetna Health Inc., Aetna Health of California Inc., and/or Aetna Life Insurance Company. Benefits, limitations, service areas and premiums are subject to change on January 1, 2012. You must be entitled to Medicare Part A and continue to pay your Part B premium and Part A, if applicable. A Medicare Advantage organization with a Medicare contract. A Medicare approved Part D sponsor.